Agent Terms of Use
Last Updated: February 10, 2022
These Terms of Use (“Terms”) apply to your access to and
use of the www.RealScout.com website, mobile applications, and all other
web sites, provided by us with a link to these Terms (collectively the “ Sites”), as well as the
products, content, features and
services available on or through the Sites (collectively, together with the
Sites, the “Services”) provided by RealScout, Inc. (“RealScout” or
“we” or “ us”).
BY CLICKING “I ACCEPT” OR BY ACCESSING OR USING OUR SERVICES, YOU AGREE TO
BE BOUND BY THESE TERMS AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO
NOT AGREE TO THESE TERMS IN THEIR ENTIRETY, DO NOT USE OUR SERVICES.
If you are a real estate agent who received access to the Services from
your real estate brokerage company, your use is also subject to the
agreement between RealScout and the brokerage company (“ Broker Agreement”) and in the event of any
conflict
between these Terms and the Broker Agreement, the Broker Agreement will
govern.
We may make changes to these Terms from time to time. If we make changes,
we will provide you with notice of such changes, such as by sending an
email, providing a notice through our Services or updating the date at the
top of these Terms. Unless we say otherwise in our notice, the amended
Terms will be effective immediately, and your continued use of our Services
after we provide such notice will confirm your acceptance of the changes.
If you do not agree to the amended Terms, you must stop using our Services.
If you have any questions about these Terms or our Services, please contact
us at feedback@realscout.com.
ONLY USERS WHO ARE 18 YEARS OF AGE OR OLDER ARE AUTHORIZED TO USE THE
SERVICES. BY ACCESSING OR USING THE SERVICES, YOU REPRESENT TO REALSCOUT
THAT YOU ARE AT LEAST 18 YEARS OLD AND CAN FORM LEGALLY BINDING CONTRACTS
UNDER APPLICABLE LAW. IF YOU DO NOT QUALIFY FOR THE SERVICES, PLEASE DO NOT
ATTEMPT TO ACCESS OR USE THE SERVICES.
If you use our Services on behalf of another person or entity, (1) all
references to “you” throughout these Terms will include that person or
entity, (2) you represent that you are authorized to accept these Terms on
that person’s or entity’s behalf, and (3) in the event you or the person or
entity violates these Terms, the person or entity agrees to be responsible
to us.
Please refer to RealScout’s Privacy Policy located at
www.realscout.com/privacy for information on how RealScout collects, uses
and discloses personally identifiable information from its users.
To use certain features of the Services, you may have to register for an
account on the Services. If you register for an account, you must provide
accurate account information and promptly update this information if it
changes. You are responsible for maintaining the confidentiality of your
log-in credentials to use the Services and are fully responsible for all
activities that occur through the use of your credentials. You will notify
RealScout immediately of any unauthorized use of your log-in credentials or
any other breach of security with respect to your account. RealScout will
not be liable for any loss or damage arising from unauthorized use of your
credentials. RealScout reserves the right to terminate
your account, or reclaim usernames, (including on behalf of businesses or
individuals that hold legal claim, including trademark rights, in those
usernames) upon reasonable notice to you. However, if you are an
independent agent subject to Fees (as defined below), if RealScout
terminates your account or username without an ability to create an
alternative account or username, for any reason other than your breach of
these Terms, we will refund you a pro-rated amount of the Fees for the
remainder of the subscription term that you have paid for.
-
License.
You are granted a limited, non-sublicensable license (“ License”) to access and use the Services
solely on the
terms and conditions set forth in these Terms. The License does not
include (and you are prohibited from): (a) modifying or otherwise
making any derivative uses of the Services; (b) use of any data mining,
robots or similar data gathering or extraction methods; (c) any reverse
engineering, decompiling, disassembling or hacking of any aspect of the
Services or any part thereof, or attempting to do any of the foregoing,
except and solely to the extent permitted by these Terms; (d)
downloading (other than the page caching) of any portion of the
Services or any information contained therein, except as expressly
permitted by these Terms; or (e) any use of the Services other than for
their intended purpose. Any use of the Services other than as
specifically authorized herein, without the prior written permission of
RealScout, is strictly prohibited and will terminate the License
granted herein.
-
Ownership.
Except for the licenses granted herein, you acknowledge that you have
no right, title or interest in or to the Services, RealScout Marks (as
defined below), or any of the Services’ content . RealScout and its licensors own and
reserve all right, title, and interest in and to all intellectual
property rights embodied in or related to the Services or any of its
content, except for Business Customer Information (defined below) and
Submitted Data (defined below).
-
Third-Party Content.
RealScout may provide information about third-party products, services,
activities or events, or allow third parties to make their content and
information available on or through the Services, including publicly
available government sources or through multiple listing services or
otherwise posted, transmitted, distributed or made available by third
parties, including other users (collectively the “ Third-Party Content”). RealScout provides
Third-Party
Content as a service to those interested in such content. Your dealings
or correspondence with third parties and your use of or interaction
with any Third-Party Content are solely between you and the third
party. RealScout does not approve, endorse, control, or adopt any
Third-Party Content and makes no representation or warranties of any
kind regarding such Third Party Content, and your access to and use of
such Third-Party Content is at your own risk. Issues of data accuracy
may be brought to the attention of RealScout by sending feedback but it
is likely that such information accuracy cannot be corrected by
RealScout and the entity or person that generated the information must
be appealed to. For example: incorrect listing information can only be
changed by the third-party listing agent under our terms with the
various multiple listing services (each an “MLS”) that
we use.
-
Additional Terms.
The Services may occasionally require that you agree to additional
terms to use the Services, including those relating to Third-Party
Content. Any terms required by RealScout for use of any portion of the
Services offered by RealScout (but not those of any Third-Party
Content) will, unless otherwise expressly stated in such terms,
supersede these Terms in the event of a conflict only as to the
content, functionality or features of the Services with respect to
which those terms relate. Such additional terms (if any) (but not those
of any Third-Party Content or services) are hereby incorporated into
and made a part of these Terms by reference.
-
Equal Housing Opportunity.
All real estate advertised herein is subject to the
Federal Fair Housing Act
, which makes it illegal to advertise “any preference, limitation, or
discrimination because of race, color, religion, sex, handicap,
familial status, or national origin, or intention to make any such
preference, limitation, or discrimination.” All persons are hereby
informed that all dwellings advertised are available on an equal
opportunity basis. The U.S. Department of Housing and Urban Development
(“HUD”) has published guidelines for those who
advertise homes for sale. You can report housing discrimination to HUD
in a number of ways, including via phone at 1-800-669-7777 or via web
form. HUD provides a number of resources for consumers and
professionals relating to fair housing. This is a good place to start:
http://portal.hud.gov/hudportal/HUD?src=/program_offices/fair_housing_equal_opp/FHLaws/yourrights.
State governments and many local governments have similar laws
prohibiting discrimination in housing. This excellent resource can help
you find local fair housing enforcement agencies around the country:
http://www.fairhousing.com/index.cfm?method=agency.search.
The following terms apply if you are an independent agent not accessing
the Services through a brokerage company:
-
Fees.
You will pay the applicable fees quoted to you on the Sites when you
purchase the Services and any renewals of any of the foregoing (“ Fees”). Except where prohibited
by applicable law or
as otherwise set forth in this section, all of Fees are nonrefundable.
-
Payment.
If you are subject to Fees, you will provide RealScout with current,
complete, accurate and authorized payment method information. You
authorize RealScout (and its payment processors) to charge your
provided payment method for the selected Services. RealScout may bill
your payment card: (a) in advance; (b) at the time of purchase; (c)
shortly after purchase; or (d) on a recurring basis. If RealScout has
not received your payment for Fees due, to bring your account up to
date, RealScout may bill you simultaneously for both past due and
current Fees. Regardless of your primary place of business, you will
pay Fees using U.S. Dollars and you are solely responsible for all
currency conversion costs from its local currency into U.S. Dollars.
You authorize RealScout to store your payment method(s) and to
automatically charge your payment method(s) upon renewal until you
cancel in accordance with these Terms. If your primary payment method
fails, you authorize RealScout to charge any other payment method you
provided. If you fail to provide payment, RealScout may suspend your
subscription. You may edit your payment information anytime within your
account on the Sites.
-
Renewal.
The subscription period for the Services will be as quoted on the Sites
when you purchase the Services. The subscription will automatically
renew subject to the same Fees and the same duration as the initial
subscription terms. RealScout will charge your on-file payment method
on the first day of the renewal of the subscription term.
-
Late Payment.
Any amount due under these Terms that remains unpaid after its due date
will bear interest from the date that such payment became delinquent
until the date such amount is paid in full at the lower of 1.5% per
month or the maximum rate permitted by law, calculated from the date
such amount was due until the date that payment is received. You will
pay RealScout such interest and all costs and expenses of collection
(including attorneys’ fees) incurred by
RealScout for collecting any such past due amounts. RealScout may
suspend access to the Services, with thirty (30) days’ written notice,
if you fail to make any payments when due; and Fees will continue to
accrue during any such suspension.
-
No Refunds.
All purchases of Services are final, unless prohibited by law or in the
event of suspension of Services by RealScout in accordance
withSection 15 of
these Terms.
-
Business Customer Information.
In the course of accessing and using the Services, you will submit or
give us access to certain electronic data and information related to
you and your organization’s business,
including data concerning you and your organization’s end customers
(collectively, “Business Customer Information”).
-
License Grant to Business Customer Information.
You hereby grant RealScout a non-exclusive, royalty-free right to
access, use, copy, distribute, perform, display and process Business
Customer Information during the term to: (a) provide and improve the
Services, including to prevent or address service or technical
problems; (b) perform other activities at your direction or request,
including processing initiated by you through your use of the Services;
or (c) as compelled by law. Subject to
the foregoing license, you and the entity you represent (as applicable)
retain all right, title and interest in and to all Business Customer
Information.
-
Processing.
We process Business Customer Information to perform our Services on
your behalf. You are the “controller” or “business”, as defined under
applicable law, with respect to Business Customer Information. You, on
behalf of you and the entity you represent (as applicable), represent,
warrant, and covenant that (1) you have the right and obtained all
necessary permissions and consents to use and submit the Business
Customer Information in connection with our Services, and (2) you have
delivered, and will deliver, any notices or disclosures required under
applicable law or regulations for us to process Business Customer
Information in connection with the Services.
-
Submitted Data.
You are solely responsible for all content that you or your entity or
any of your Clients provide through the Services, to RealScout, or from
Third-Party Services (collectively, “Submitted Data”).
You retain ownership of Submitted Data. However, in addition to any
other rights granted to RealScout under these Terms, by providing
Submitted Data through the Services, you grant RealScout and its
licensors and providers all necessary rights and licenses in and to
Submitted Data necessary for RealScout to provide you access to and use
of the Services and otherwise perform its obligations described in
these Terms. You represent and warrant to RealScout that neither
Submitted Data nor the use of Submitted Data by RealScout as permitted
will: (1) violate these Terms or any applicable laws, rules, or
regulations; (2) be libelous, defamatory, obscene, abusive,
pornographic, threatening, or an invasion of privacy; (3) constitute an
infringement or misappropriation of the intellectual property rights or
other rights of any third party; (4) be illegal in any way or advocate
illegal activity; (5) be false, misleading, or inaccurate; or (6) be
considered junk mail, spam, a part of a pyramid scheme, a disruptive
commercial message or disruptive advertisement. RealScout is not
responsible or liable for any deletion, correction, destruction,
damage, loss, or failure to store or back-up any Submitted Data. You
represent and warrant to RealScout that you have all rights,
permissions, and consents necessary to grant RealScout each of the
foregoing rights set forth in this Section.
-
Aggregated Data.
In addition to the above, you hereby grant RealScout a non-exclusive
royalty-free license to use the Business Customer Information and/or
Submitted Data: in aggregate or de-identified form (the resulting data,
“Aggregated Data”) for the purpose of providing,
developing, improving, and/or reporting on the Services, for data
analytics, to develop new products or services, and/or any other
purpose not prohibited by applicable law. You hereby further grant
RealScout a non-exclusive, royalty-free, perpetual, irrevocable,
transferable license to use, reproduce, distribute, publicly display,
publicly perform and create derivative works from the Aggregated Data
for RealScout’s business and other purposes, in such a manner that
neither you nor any of your end users can be identified from such data.
-
User Conduct.
You will not, nor assist others to:
-
Attempt to, or harass, abuse, bully, intimidate or harm or advocate or
incite harassment, abuse, bullying, intimidation or harm of another
person or group, including RealScout employees;
-
Upload, post or otherwise transmit any unsolicited or unauthorized
advertising, promotional materials, junk mail, spam, chain letters,
pyramid schemes or any other form of solicitation (commercial or
otherwise);
-
Solicit, collect or attempt to solicit or collect personal information
from other users of the Services, or disclose personal information
about a third person on the Services or obtained from the Services
without the consent of such person;
-
Restrict, discourage or inhibit any person from using the Services;
-
Gain unauthorized access to the Services, to other users’ accounts,
names or personally identifiable information, or to other computers or
website connected or linked to the Services;
-
Post, transmit or otherwise make available any virus, worm, spyware or
any other computer code, file or program that may or is intended to
damage or hijack the operation of any hardware, software or
telecommunications equipment, or any other aspect of the Services or
communications equipment and computers connected to the Services;
-
Remove, disable, damage, circumvent or otherwise interfere with any
security-related features of the Services, features that prevent or
restrict the use or copying of any part of the Services or any content
on the Services, or features that enforce limitations on the use of the
Services or any content on the Services;
-
Use any scraper, spider, cheats, exploits, robots or other automated
means of any kind to access, modify or interfere with the Services, or
harvest or manipulate data, except and solely to the extent permitted
by these Terms and the features of the Services, deep-link to any
feature or content on the Services, bypass any robot exclusion headers
or other measures we may use to prevent or restrict access to the
Services;
-
Crawl, scrape or download any property or other data for inclusion in
another real estate search service, content aggregator, or for any
other purpose not expressly permitted by these Terms;
-
Interfere with or disrupt the Services, networks or servers connected
to the Services or violate the regulations, policies or procedures of
such networks or servers;
-
Post any content or material that promotes or endorses false or
misleading information or illegal activities, or endorses or provides
instructional information about illegal activities or other activities
prohibited by these Terms; and
-
Engage in any activities in connection with the Services that violate
any applicable law, rule or regulation.
-
Enforcement of Rules.
Enforcement of conduct rules set forth in these Terms is solely at
RealScout’s discretion, and failure to enforce such rules in some
instances does not constitute a waiver of our right to enforce such
rules in other instances. In addition, these rules do not create any
private right of action on the part of any third party or any
reasonable expectation that the Services will not contain any content
or conduct that is prohibited by such rules.
-
Generally.
The Services and content made available on or through the Services,
including without limitation, any text, software, graphics, designs,
photos, sounds, music, videos and logos, is owned by RealScout, third
party licensors of RealScout or users of the Services. Except as
explicitly stated in these Terms,
all rights in and to the Services, and any content available on or
through the Services
, and any intellectual property rights embodied or related to the
Services or any content, are reserved by us or our licensors. Except as
explicitly permitted on the Services, the Services and material made available on
the
Services may not be copied, reproduced, republished, uploaded, posted,
transmitted, modified, or distributed in any way without written
permission of the owner.
-
Trademarks.
REALSCOUT, the RealScout logo and any other RealScout product or
service names, logos or slogans contained or used in connection with
the Services (“RealScout Marks”) are trademarks or
service marks of RealScout and may not be copied, imitated or used, in
whole or in part, except as provided for in these Terms. All other
trademarks, registered trademarks, product names and company names or
logos mentioned in the Services are the property of their respective
owners. Reference to any products, services, processes or other
information, by trade name, trademark, manufacturer, supplier or
otherwise does not constitute or imply endorsement, sponsorship or
recommendation thereof by us.
-
Trademark License
. Subject to your continuing compliance with your obligations under
these Terms, RealScout hereby grants you a non-exclusive, limited,
right during the term of these Terms to display the RealScout Marks,
solely in connection with your right to market the Services to and
train your Clients. You will immediately change or discontinue any use
of any RealScout Marks as requested by RealScout. RealScout has the
right, at all reasonable times, to inspect the manner in which you use
the RealScout Marks and the quality of any goods and services
associated therewith. You will not use any RealScout Marks in a way
that implies you are an employee, branch, or affiliate of RealScout, or
in an entity name. You will not take or encourage any action during or
after the term of these Terms that will in any way impair the rights of
RealScout in and to the RealScout Marks or the goodwill inherent
therein. Your use of the RealScout Marks and all goodwill therein
inures solely to the benefit of RealScout.
-
Feedback.
You agree that RealScout shall acquire, and you hereby assign and
otherwise transfer to RealScout, any and all right, title, and interest
in and to any actual or suggested modifications, design changes,
improvements, and other information regarding the features and
performance of the Services (“Feedback”), without the
payment of additional consideration.
You are prohibited from violating, or attempting to violate, the security
of the Services. Any such violations may result in criminal and/or civil
penalties against you, as well as the termination of your privilege to use
the Services, at RealScout’s sole discretion. RealScout reserves the right
to investigate any alleged or suspected violations and, if a criminal
violation is suspected, refer such suspected violation to the appropriate
law enforcement agencies and cooperate fully with such investigations,
including, but not limited to, the disclosure of any or all of your
activities on or related to the Services.
To the fullest extent permitted by applicable law, You will indemnify,
defend, and hold harmless RealScout and our subsidiaries and affiliates,
and each of our respective officers, directors, agents, partners, employees
agents, contractors,
suppliers and licensors (the “RealScout Parties”), from
and against any losses, claims, demands, suits, damages, liabilities, costs
and expenses (“Claims”) arising out of or related to: (a)
your access to or use of the Services; (b) Submitted Data, Business
Customer Information, or Feedback; (c) your violation of these Terms; or
(d) your conduct in connection with the Services, including your violation
of the rights of any other person or entity. You agree to promptly notify
RealScout Parties of any third-party Claims, cooperate with RealScout
Parties in defending such Claims and pay all fees, costs and expenses
associated with defending such Claims (including, but not limited to, attorneys’
fees). You also agree that the
RealScout Parties will have control of the defense or settlement, at
RealScout’s sole option, of any third-party Claims. This indemnity is in
addition to, and not in lieu of, any other indemnities set forth in a
written agreement between you and RealScout or the other RealScout Parties.
-
THE SERVICES AND THE THIRD-PARTY CONTENT ARE PROVIDED AND MADE
AVAILABLE ON AN “AS IS,” “AS AVAILABLE,” “WITH ALL FAULTS” BASIS
WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, IN TERMS OF CORRECTNESS,
ACCURACY, RELIABILITY OR OTHERWISE. WITHOUT LIMITING THE FOREGOING,
REALSCOUT IS NOT RESPONSIBLE FOR TYPOGRAPHICAL OR OTHER ERRORS OR
OMISSIONS IN LISTINGS OR AGENT INFORMATION INCLUDING RELATING TO
PRICING, TEXT OR PHOTOGRAPHY.
-
TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, THE
REALSCOUT PARTIES HEREBY DISCLAIM ALL EXPRESS, IMPLIED AND STATUTORY
WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
NON-INFRINGEMENT WITH RESPECT TO THE SERVICES AND THE THIRD-PARTY
CONTENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY
YOU THROUGH THE SERVICES OR FROM REALSCOUT, OR AN EMPLOYEE OR
REPRESENTATIVE OF REALSCOUT, WILL CREATE ANY WARRANTY NOT EXPRESSLY
STATED HEREIN. THE REALSCOUT PARTIES DO NOT WARRANT THAT THE SERVICES
OR ANY PART THEREOF, OR ANY FEATURES OR CONTENT OFFERED ON THE
SERVICES, WILL BE UNINTERRUPTED OR FREE OF ERRORS, VIRUSES OR OTHER
HARMFUL COMPONENTS, AND THEY DO NOT WARRANT THAT ANY OF THE FOREGOING
WILL BE CORRECTED. YOU UNDERSTAND AND AGREE THAT YOU USE, ACCESS,
DOWNLOAD, OR OTHERWISE OBTAIN INFORMATION, MATERIALS, OR DATA THROUGH
THE SERVICES OR ANY ASSOCIATED SERVICES OR APPLICATIONS AT YOUR OWN
DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY
DAMAGE TO YOUR PROPERTY (INCLUDING WITHOUT LIMITATION YOUR COMPUTER
SYSTEM USED IN CONNECTION WITH THE SERVICES) OR LOSS OF DATA THAT
RESULTS FROM THE DOWNLOAD OR USE OF SUCH MATERIAL OR DATA.
IF YOU ARE AN AGENT WHO OBTAINED ACCESS TO THE SERVICES FROM YOUR
BROKERAGE COMPANY, THE LIMITATION OF LIABILITY PROVISION IN THE BROKER
AGREEMENT APPLIES TO YOU. IF YOU ARE AN INDEPENDENT AGENT, THE
FOLLOWING TERMS APPLY TO YOU
: IN NO EVENT WILL THE REALSCOUT PARTIES BE LIABLE FOR ANY DIRECT,
INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN
CONNECTION WITH: (A) THE SERVICES AND THE USE, ACCESS OF OR INABILITY TO
USE OR ACCESS THE SERVICES; (B) ANY THIRD-PARTY CONTENT; (C) ANY INCENTIVES
OFFERED BY THIRD PARTIES THROUGH THE SERVICES; OR (D) SUBMITTED DATA OR
BUSINESS CUSTOMER INFORMATION MADE AVAILABLE THROUGH THE SERVICES, OR ANY
LOST PROFITS, BUSINESS INTERRUPTION, OR OTHERWISE, WHETHER BASED IN TORT,
CONTRACT OR OTHER LEGAL THEORY, EVEN IF ANY REALSCOUT PARTY IS EXPRESSLY
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOU ARE AN INDEPENDENT
AGENT, IN NO EVENT WILL THE REALSCOUT PARTIES BE LIABLE IN THE AGGREGATE
FOR ANY DAMAGES INCURRED BY YOU THAT EXCEED THE AMOUNT OF FEES YOU HAVE
PAID REALSCOUT TO USE THE SERVICES IN THE 12 MONTHS IMMEDIATELY PRECEDING
THE FIRST CLAIM UNDER THESE TERMS. The
limitations set forth in thisSection
10 will not limit or
exclude liability for the gross negligence, fraud or intentional misconduct
of RealScout or the other RealScout Parties or for any other matters in
which liability cannot be excluded or limited under applicable law.
Additionally, some jurisdictions do not allow the exclusion or
limitation of incidental or consequential damages, so the above
limitations or exclusions may not apply to you.
To the fullest extent permitted by applicable law, you release RealScout
from responsibility, liability, claims, demands and/or damages (actual and
consequential) of every kind and nature, known and unknown (including
claims of negligence), arising out of or related to disputes between Users
and the acts or omissions of third parties. If you are a consumer who
resides in California, you hereby waive your rights under California Civil
Code § 1542, which provides:
“A general release does not extend to claims which the creditor does
not know or suspect to exist in his or her favor at the time of
executing the release, which if known by him or her must have
materially affected his or her settlement with the debtor.”
-
Term.
These Terms will be effective commencing with your first use or
registration on the Services and will remain in full force and effect
throughout your use of the Services. If you are subject to Fees, the
Services will remain in effect for the initial term specified in your
subscription terms and will automatically renew for consecutive terms
of the same duration as the initial subscription term and subject to
the same Fees paid during the initial term, unless the subscription is
canceled by you or RealScout prior to any renewal of the subscription.
-
Termination by RealScout.
RealScout may only terminate your subscription, including your account
and your use of the Services, if you breach these Terms or the Broker
Agreement, as applicable. If your use of the Services is terminated
pursuant to these Terms, you will not attempt to use the Services under
any name, real or assumed, and further agree that if you violate this
restriction after being terminated, you will indemnify and hold us
harmless from any and all liability that we may incur therefor.
-
Termination by You; No Refunds.
You may terminate your use of the Services at any time by ceasing use
of the Services. If you wish to terminate your account, you may do so
by sending an e-mail to support@realscout.com or using any other
account termination functionality that may be offered on or through the
Services. For the avoidance of doubt, if you are an independent agent
subject to Fees, if you terminate the Services during a subscription
period, you will not be entitled to any refund of Fees paid for such
subscription period.
-
Return of Submitted Data.
If you are an independent agent not accessing the Services through a
brokerage company, the following applies to you: for a period of twelve
(12) months after termination of the Services, RealScout will retain
the Submitted Data and, upon your request, provide a copy of the
Submitted Data in CSV format to you. At the conclusion of the 12-month
period, RealScout will permanently delete the Submitted Data, other
than Aggregated Data, from the Services, except to the extent RealScout
is required by applicable law to continue storing such Submitted Data.
The Sites are controlled and operated by RealScout from its offices within
the State of California. Those who choose to access or use the Services
from other locations, including from outside the United States of America,
do so on their own initiative and are responsible for compliance with local
laws, if and to the extent local laws are applicable. Access to the Sites
from jurisdictions where the contents or practices of the Services are
illegal, unauthorized or penalized is strictly prohibited.
The Agreement is governed by and construed in accordance with the laws of
the State of California, excluding its conflicts of law rules and without
regard to the United Nations Conventions on Contracts for the International
Sale of Goods. Any dispute arising from or relating to the subject matter
of this Agreement shall be finally settled by arbitration in San Francisco
County, California.
-
Evolving Nature of the Services.
The Services are subject to change at any time. RealScout reserves the
right, at its sole discretion, to terminate, suspend, make changes to
or modify the Services and its features and functionality, without
notice. However, if you are an independent agent subject to Fees, if we
suspend the Services for any reason other than your breach of these
Terms, we will refund you a pro-rated amount of the Fees for the
remainder of the subscription term that you have paid for. We
continually strive to improve the Services but if you are at any time
dissatisfied with the Services, then your sole remedy is to discontinue
use of the Services. We do want to hear from our users so do not
hesitate to send us an email at feedback@realscout.com to let us know
what you think.
-
Waiver.
A provision of these Terms may be waived only by a written instrument
executed by the party entitled to the benefit of such provision. The
failure of RealScout to exercise or enforce any right or provision of
these Terms will not constitute a waiver of such right or provision.
-
Severability.
If any provision of these Terms shall be unlawful, void, or for any
reason unenforceable, then that provision shall be deemed severable
from these Terms and shall not affect the validity and enforceability
of any remaining provisions.
-
Assignment.
These Terms, and any rights and obligations granted hereunder, may not
be transferred or assigned by you without the prior written consent of
RealScout, but may be assigned by RealScout without restriction. Any
assignment attempted to be made by you in violation of these Terms
shall be void. These Terms will be binding upon and inure to the
benefit of the parties hereto and permitted successors and assigns.
-
No Agency.
You agree that no joint venture, partnership, employment, or agency
relationship exists between you and RealScout as a result of these
Terms of Use of the Site. You further acknowledge that by submitting
Submitted Data or Business Customer Information, no confidential,
fiduciary, contractually implied or other relationship is created
between you and RealScout other than pursuant to these Terms.
-
Survival.
Sections
1,
2,3,5,6,7,8,9,10,11,12,13,14,15,16,17,
and 18 will survive
any expiration or termination of these Terms.
-
Headings.
The heading references herein are for convenience purposes only, do not
constitute a part of these Terms, and shall not be deemed to limit or
affect any of the provisions hereof.
-
Disclosures.
The Site is offered by RealScout, Inc. located at RealScout, Inc., 548
Market St #98337, San Francisco, California 94104-5401 USA. You may
contact us by sending correspondence to the foregoing address or by
emailing us at feedback@realscout.com. If you are a California
resident, you may have these Terms mailed to you electronically by
sending a letter to the foregoing address with your electronic mail
address and a request for these Terms.
The
Digital Millennium Copyright Act of 1998
(the “DMCA”) provides recourse for
copyright owners who believe that material appearing on the Internet
infringes their rights under U.S. copyright law. If you believe in good
faith that materials available on the Sites infringe your copyright, you
(or your agent) may send to RealScout a written notice by mail or e-mail,
requesting that RealScout remove such material or block access to it. If
you believe in good faith that someone has wrongly filed a notice of
copyright infringement against you, the DMCA permits you to send to RealScout a
counter-notice. Notices and counter-notices must meet the then-current
statutory requirements imposed by the DMCA. See http://www.copyright.gov/ for
details. Notices and counter-notices must be sent in writing to RealScout’s
registered agent as follows: By mail to 548 Market Street #98337, San
Francisco, CA 94104-5401; or by e-mail to dmca@realscout.com. The
registered agent’s phone number is (650) 397 6500.
In addition to your agreement with the foregoing terms and conditions, and
notwithstanding anything to the contrary herein, the following provisions
apply with respect to your use of the Services through any version of an
application compatible with the iOS operating system (“App
”) of Apple Inc. (“Apple”). Apple is not a party to these
Terms and does not own and is not responsible for the App. Apple is not
providing any warranty for the App except, if applicable, to refund the
purchase price for it. Apple is not responsible for maintenance or other
support services for the App and shall not be responsible for any other
claims, losses, liabilities, damages, costs or expenses with respect to the
App, including any third-party product liability claims, claims that the
App fails to conform to any applicable legal or regulatory requirement,
claims arising under consumer protection or similar legislation, and claims
with respect to intellectual property infringement. Any inquiries or
complaints relating to the use of the App, including those pertaining to
intellectual property rights, must be directed to RealScout. The license
you have been granted herein is limited to a non-transferable license to
use the App on an Apple-branded product that runs Apple’s iOS operating
system and is owned or controlled by you, or as otherwise permitted by the
Usage Rules set forth in Apple’s App Store Terms of Service. In addition,
you must comply with the terms of any third-party agreement applicable to
you when using the App, such as your wireless data service agreement. Apple
and Apple’s subsidiaries are third-party beneficiaries of this Agreement
and, upon your acceptance of the terms and conditions of this Agreement,
will have the right (and will be deemed to have accepted the right) to
enforce this Agreement against you as a third-party beneficiary thereof;
notwithstanding the foregoing, RealScout’s right to enter into, rescind or
terminate any variation, waiver or settlement under this Agreement is not
subject to the consent of any third party.
Information about individual properties is provided by many listing sources, including one or more multiple listing services. Listing information is deemed reliable but not guaranteed. By using the Site, you agree to the following terms and conditions:
-
You acknowledge that the individual multiple listing service (MLS), which supplies the listing data, owns such data and you acknowledge the ownership and validity of that MLS’s copyright to such data;
-
Information provided through the Site may be used only for personal, non-commercial use and only use by a viewer with a bona fide interest in the purchase, sale or lease of real estate of the type being offered via the Site or other electronic means; and
-
The viewer will not copy, redistribute or retransmit any of the data or information provided.
The “Days on RealScout” value is derived from the date the listing was first displayed on RealScout's Services, not from data in the MLS listing. The Site is offered by RealScout, Inc. located at 548 Market St #98337, San Francisco, California 94104-5401. You may contact us by sending correspondence to the foregoing address or by emailing us at feedback@realscout.com.
The following disclaimers apply to listings only from that particular data source:
RealTracs MLS
© 2025 RealTracs. Information Deemed Reliable But Not Guaranteed.